Title VI Policy Statement

Submitting a Title VI Complaint | Complaint Guidelines
Completing the Discrimination Complaint Form

Limited English Proficiency Plan

Title VI of the Civil Rights Act of 1964 states the following:

"No person in the United States shall, on the grounds of race, color or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance."

Van Tran operates public paratransit transportation services and employs individuals without regard to:

Race
Color
National origin
Religion
Sex
Disability
Age
Sexual and/or Affectional preference
Marital status.

Van Tran is committed to complying with the requirements of Title VI in all federally funded programs.

Submitting a Title VI Complaint

Any individual who feels they have experienced unlawful discrimination under Title VI can submit a complaint at no charge. All complaints must be submitted over the phone, in person or by mail within 90 calendar days of the alleged incident. For your convenience, visit Van Tran's main office or download the discrimination complaint form online. To access this form, you will need Adobe Acrobat Reader.

Please submit complaints or questions to:

By mail or in person
Van Tran
Human Resources Department
3401 E. Ajo Way
Tucson, AZ 85713

By phone
(520) 628-3309

By e-mail
Van Tran does not accept confidential information, such as this complaint form, via e-mail.

Discrimination Complaint Guidelines

In order for Van Tran to investigate a complaint filed, the following guidelines must be met:

The issue must be one of discrimination, and specific criteria must be met to in order for Van Tran to investigate the charge of harassment, discrimination and/or retaliation.
It is necessary to show that persons of a different group (race, religion, color, sex, age, national origin, disability, sexual or affectional preference, or marital status) have been treated in a different manner that has had an adverse impact on employment, or in the refusal or restriction of a facility or service.
The complaint must be filed within 90 calendar days from the date of the alleged discriminatory act.

Completing the Discrimination Complaint Form

The following information is provided in an effort to assist you in the completion of the discrimination complaint form.

Complete all sections of the applicable complaint form and either print or type the complaint information. In completing the form, please provide clear and concise information when describing the alleged discriminatory practice(s) and/or act(s). Incomplete forms will be returned without further processing.
The complaint form must be notarized with your signature, where indicated. Non-notarized complaint forms will be returned without further processing.
Please submit the completed form to Van Tran's Human Resources Department listed above. The complaint will be reviewed and a response will be mailed. Please note the review process may take several weeks.
For additional information, contact Van Tran's Human Resources Department at (520) 628-3309.